{"id":3308,"date":"2026-04-29T11:53:41","date_gmt":"2026-04-29T09:53:41","guid":{"rendered":"https:\/\/twt.tools\/en\/?page_id=3308"},"modified":"2026-04-29T11:57:17","modified_gmt":"2026-04-29T09:57:17","slug":"general-terms-and-conditions-of-supply-2","status":"publish","type":"page","link":"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/","title":{"rendered":"Supplier code  of conduct"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3308\" class=\"elementor elementor-3308\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60b4064 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60b4064\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2321bb\" data-id=\"d2321bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddec80c elementor-widget elementor-widget-heading\" data-id=\"ddec80c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 2rem\">Supplier Code of Conduct<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06b67b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06b67b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b5b869\" data-id=\"8b5b869\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ac3220 elementor-widget elementor-widget-text-editor\" data-id=\"9ac3220\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>1. Introduction and purpose<\/strong><\/h6><p>This Supplier Code of Conduct (hereinafter the &#8220;Code&#8221;) defines the ethical, social, environmental and governance principles that <strong>TWT S.r.l.<\/strong> requests from its suppliers (hereinafter &#8220;Suppliers&#8221;) in the context of business relationships.<\/p><p>The Code is an integral part of the contracts, purchase orders and service agreements entered into with TWT.<\/p><p><strong>2. <\/strong><strong>Compliance with Laws and Regulations<\/strong><\/p><p>Suppliers undertake to operate in full compliance with all applicable laws and regulations, including those relating to: &#8211; safety of products and industrial processes; &#8211; health and safety at work; &#8211; environmental protection; &#8211; labour law and social security; &#8211; anti-corruption and fair competition regulations.<\/p><p><strong>3. Occupational health and safety<\/strong><\/p><p>Suppliers must guarantee: &#8211; safe and healthy working environments; &#8211; assessment and management of occupational risks; &#8211; adequate staff training; &#8211; Compliance with local and international health and safety regulations.<\/p><p><strong>4. Human rights and working conditions<\/strong><\/p><p>The Suppliers undertake to: &#8211; respect fundamental human rights; &#8211; exclude any form of child or forced labour; &#8211; ensuring equal opportunities and non-discrimination; &#8211; respect working hours and remuneration in accordance with applicable laws.<\/p><p><strong>5. Environmental protection<\/strong><\/p><p>Suppliers are required to: &#8211; adopt practices aimed at reducing environmental impact; &#8211; properly manage waste, emissions and hazardous substances; &#8211; use resources and energy efficiently; &#8211; to promote, where possible, sustainable materials and processes.<\/p><p><strong>6. Ethics, integrity and anti-corruption<\/strong><\/p><p>Suppliers must operate according to the principles of: &#8211; honesty, integrity and transparency; &#8211; prohibition of corrupt, undue or fraudulent practices; &#8211; compliance with fair competition rules; &#8211; prevention of conflicts of interest.<\/p><p><strong>7. <\/strong><strong>Confidentiality and Intellectual Property<\/strong><\/p><p>Suppliers must: &#8211; protect all confidential information received from TWT; &#8211; use data, drawings and know-how exclusively for the execution of the relationship; &#8211; respect the intellectual property rights of TWT and third parties.<\/p><p><strong>8. <\/strong><strong>Quality, traceability and supply chain<\/strong><\/p><p>The Suppliers undertake to: &#8211; guarantee the quality of the goods and services provided; &#8211; ensure the traceability of critical materials and processes; &#8211; promptly inform TWT in the event of non-compliance or criticality; &#8211; extend, where possible, the principles of this Code to its subcontractors.<\/p><p><strong>9. Service activities and relations with end customers<\/strong><\/p><p>If the Supplier carries out service, assistance or maintenance activities at TWT&#8217;s end customers, it must: &#8211; act in accordance with TWT&#8217;s instructions; &#8211; maintain professional behaviour that complies with TWT&#8217;s corporate image; &#8211; refrain from creating direct relationships or contractual obligations with the end customer; &#8211; comply with security and confidentiality regulations.<\/p><p><strong>10. Liability and reporting<\/strong><\/p><p>Suppliers are responsible for compliance with this Code.<\/p><p>Any violations or non-compliant behavior may be reported to TWT, which reserves the right to take corrective measures, including suspension or termination of the relationship.<\/p><p><strong>11. Monitoring and audits<\/strong><\/p><p>TWT reserves the right to: &#8211; request declarations of conformity; &#8211; carry out documentary checks; &#8211; assess compliance with the Code in the context of existing relationships.<\/p><p><strong>12. <\/strong><strong>Acceptance of the Code<\/strong><\/p><p>Acceptance of this Code is an essential condition for establishing and maintaining relations with TWT.<\/p><p>The Supplier declares that it has read and undertakes to comply with the principles contained herein.<\/p><p style=\"text-align: right;\"><strong>TWT S.r.l.<\/strong><br \/>Rovereto (TN), Italia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ebc5c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ebc5c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ebae210\" data-id=\"ebae210\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d1d712 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9d1d712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/twt.tools\/en\/wp-content\/uploads\/sites\/2\/2026\/04\/SUPPLIER-CODE-OF-CONDUCT.pdf\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDownload Supplier Code of conduct\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Supplier Code of Conduct 1. Introduction and purpose This Supplier Code of Conduct (hereinafter the &#8220;Code&#8221;) defines the ethical, social, environmental and governance principles that TWT S.r.l. requests from its suppliers (hereinafter &#8220;Suppliers&#8221;) in the context of business relationships. The Code is an integral part of the contracts, purchase orders and service agreements entered into [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3308","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TWT contacts - TWT<\/title>\n<meta name=\"description\" content=\"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TWT contacts - TWT\" \/>\n<meta property=\"og:description\" content=\"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/\" \/>\n<meta property=\"og:site_name\" content=\"TWT\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T09:57:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/twt.tools\\\/en\\\/general-terms-and-conditions-of-supply-2\\\/\",\"url\":\"https:\\\/\\\/twt.tools\\\/en\\\/general-terms-and-conditions-of-supply-2\\\/\",\"name\":\"TWT contacts - TWT\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/twt.tools\\\/en\\\/#website\"},\"datePublished\":\"2026-04-29T09:53:41+00:00\",\"dateModified\":\"2026-04-29T09:57:17+00:00\",\"description\":\"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/twt.tools\\\/en\\\/general-terms-and-conditions-of-supply-2\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/twt.tools\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/twt.tools\\\/en\\\/\",\"name\":\"TWT\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/twt.tools\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TWT contacts - TWT","description":"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/","og_locale":"en_US","og_type":"article","og_title":"TWT contacts - TWT","og_description":"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.","og_url":"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/","og_site_name":"TWT","article_modified_time":"2026-04-29T09:57:17+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/","url":"https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/","name":"TWT contacts - TWT","isPartOf":{"@id":"https:\/\/twt.tools\/en\/#website"},"datePublished":"2026-04-29T09:53:41+00:00","dateModified":"2026-04-29T09:57:17+00:00","description":"The heart and soul of TWT is people and their relationships. That is why you will always find people interested in listening to you. Fill in the form and contact us.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/twt.tools\/en\/general-terms-and-conditions-of-supply-2\/"]}]},{"@type":"WebSite","@id":"https:\/\/twt.tools\/en\/#website","url":"https:\/\/twt.tools\/en\/","name":"TWT","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/twt.tools\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/pages\/3308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/comments?post=3308"}],"version-history":[{"count":4,"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/pages\/3308\/revisions"}],"predecessor-version":[{"id":3312,"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/pages\/3308\/revisions\/3312"}],"wp:attachment":[{"href":"https:\/\/twt.tools\/en\/wp-json\/wp\/v2\/media?parent=3308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}